Are you affiliated with a hospital?

We are not affiliated directly with hospitals. However, we do have covering physicians at many local hospitals, who follow and update us during the hospital stay.

What if I need to be admitted to the hospital?

Our physicians work directly with hospitalists throughout the area. We will coordinate admissions with hospital staff when required.

My mom had dehydration and needs IV fluids, can you help?

Yes. We can arrange for IV therapy in the convenience of your residence.

When Should I consider calling 911 rather then HouseCall MD

Please call 911 if you are seeking immediate treatment for serious or life threatening conditions, such as but not limited to:
• Acute Seizures
• Chest pain
• Neurological symptoms, suggesting a stroke
• Difficulty breathing
• Loss of consciousness
• Sudden bleeding
• Choking or gagging
• Head injury
• Patients who want to hurt themselves (suicidality)
• Patients who want to hurt others (homicidality)
• Acute psychotic episode

Are you eligible for physician home care?

If you have difficulty getting to a doctors office, then house call visits are likely covered in the same manner as a regular visit to an office based physician. *Some fees may apply*

What insurances do you accept?

We accept Medicare Part B and most Private Insurances. We directly bill Medicare and all supplemental insurance plans. We only bill the patient if there’s an unpaid balance which is not covered by Medicare or the supplemental insurer. We also participate with all Medicare Advantage Plans. *some fees may apply*

Do you take Private Pay patients?

Yes we do. We accept payment by credit card, personal check, or money order.

How quickly can a provider visit?

Depending on your medical needs and location, we can arrange from same day to up to one week appointment, Some fees may apply.

How often does the provider come out to visit?

Each patient is seen as medically necessary based on your physician’s assessment and plan of care. Depending on your medical needs, visit frequency will vary. If you are sick and are experiencing issues, your provider will see you more often. Whether you need us the next day or in a month, we will be there. When needed, we can usually get to your home for urgent needs within 24-48 hours.

What if I need an urgent appointment?

Our services prevent many urgent needs by seeing patients on an appropriate follow-up basis. When needed, we can usually get to your home for urgent needs with 24 – 48 hours. Certain restrictions and fees may apply.

What if I have to go to the hospital?

HouseCall MD can help you avoid long waits in the emergency room and has privileges at Huntington Memorial, Arcadia, Methodist, Citrus Valley and surrounding hospitals

Will I have the same provider every visit?

We make every effort to send the same provider to you for each visit

Can I still see my regular doctor?

YES! You can keep your primary doctor or establish a HouseCall MD provider as your new primary physician.

What do I do if I need labs, X-rays, or diagnostic tests?

HouseCall MD will arrange Labs, X-Rays, Physical Therapy, Speech Therapy, and Nurse Visits at your comfort.

Do you come out for emergency visits?

NO, WE DO NOT PROVIDE EMERGENCY MEDICAL SERVICES! if it is a life threatening emergency please call 911 or go to the emergency room.

How do I arrange to be treated in my home?

Simply call our office (626) 765-4321 to arrange for a medical visit to be scheduled at your convenience. You do not need any referral to use our services.